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ORDERING and SHIPPING
Ordering
To place an order, just fill in the forms for the items that you
have chosen.
Each item requires a separate form.
You will choose a payment method when you fill in the form.
.
The information that you have submitted in a form
is sent to me.
I personally process your order.
I will respond by e-mail and I
will give you an expected shipping date and send you an invoice.
The invoice will list the items that you have chosen and will show
you any taxes that are applicable. It will show any shipping cost.
It will also show if you are making a deposit with the balance to be
paid at the time of shipping, or if you are paying the total amount
for the items right away.
When your order has been shipped you will
be notified by e-mail and a tracking number for your parcel will be
provided for Expedited, Priority and Xpress shipping. Small
packet air mail cannot be tracked. (See Shipping Information)
Special Orders:
An order is a special order when the item ordered is being
made specially for you. It may be a ring made to a specific size. It
could also be an item that is not in stock and is being made because
you have ordered it.
You can choose to pay in full for a special order when you are
invoiced.
You can also choose to pay a deposit when you place
your order and the balance when your order is ready and about to be
shipped.
Deposits are 50% of the total purchase and are payable
by any of the
Payment Methods.
Taxes
for Canadian customers:
All Residents of Canada:
The Federal government requires that I collect and remit the
Goods & Services Tax (GST). This tax is currently 5%. The tax will
be clearly shown on your invoice.
All Residents of Ontario:
Ontario residents pay HST, currently 13%.
The tax will be clearly shown on your invoice.
Residents of Canada Outside of Ontario:
You will not be charged a provincial tax when an item is
shipped to you. You will be charged an appropriate HST tax for your
province.
A special note to
my U.S. customers about taxes:
Orders received from the United States of America are not subject
to Canadian federal or provincial taxes. Your invoice will not
include these taxes when an item is shipped to you.
Please note that if you take delivery of the goods within Canada,
then you are subject to the taxes. You can apply to the appropriate
governing bodies to have the taxes refunded.
To date, parcels sent to U.S. addresses have cleared U.S. customs
quickly and easily. They have not been subject to duties or taxes.
Please note that this is done at the discretion of the United States
Customs Department, however, and is not within my control.
Shipping
Items are shipped
only when full payment has been received.
In stock items will be shipped
within two business days after receipt of payment.
Items that are specially made for you such as rings ordered in a
specific size, or a not-in-stock item, will be processed in a timely
fashion with an expected shipping date provided.
Special orders are not manufactured until payment or deposit is
received.
When shipped to a US address, the outside of the parcel will include
a customs declaration.
Shipping Methods:
For your shipping information, please click on your destination:
United States of America
Canada
United Kingdom, Europe, and Australia
The cost to ship to other
countries will be determined by Canada Post. You will be informed of
the cost when your order is processed and it will be clearly shown
on your invoice
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