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Frequently Asked Questions
1. What is the Fetjeweller privacy policy?
2. How do I place an order?
3. How do I pay for my order?
4. Do I pay in US or Canadian currency?
5. How is my order shipped?
6. What is the cost for shipping to Canada and the U.S.?
7. What about shipping to Alaska and Hawaii?
8. What about shipping to other countries?
9. Where is the Fetjeweller studio located?
10. Can I link to the Fetjeweller website?
1. Simply stated, I will not share, sell,
or misuse information that you have shared with me. See the complete
Privacy Policy.
2. Orders are placed by completing a
separate form for each item that you are ordering. I will personally
process your order. See
How To Order
3. You can choose the payment method when
you complete the form for an order. You can by: Visa, Mastercard,
PayPal, Interac E-mail Money Transfer, Money Order, or Cash. See Payment
Methods.
4. You can choose the currency that you prefer when you complete the
order form.
5.Shipping within Canada is by Xpress Post with a signature required at the
time of delivery. Shipping to the U.S. is by the Canada Post, Xpress Post
service to US customs. The United States Postal Service then delivers the parcel
and a signature is needed at the time of delivery.
6.
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Information about shipping.
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Shipping to The United States
Jewellery must be shipped in a
secure manner.
Safe and fast delivery is made by the United
States Postal Service, Priority Mail (Xpress Post ).
Delivery by this method takes between 3 - 5 business days.
Occasionally the United States Customs will add a day or two.
The parcel can be tracked.
Refer to the chart shown below
for your shipping costs.
Your shipping cost reduces as the total of your order increases.
Ordering two or more items may reduce the cost to ship your order.
Shipping costs are in United States Dollars.
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Total Order |
Shipping Cost |
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Less than $50.00 |
$17.50 |
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$50.00- $99.99 |
$15.00 |
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$100.00 - $199.99 |
$10.00 |
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Over $200.00 |
FREE SHIPPING |
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Shipping to Canada
Jewellery must be shipped in a
secure manner.
Delivery is made by Canada Post, Express
Post Service.
Delivery by this method takes between 1 - 5 business days.
The parcel can be tracked.
Refer to the chart shown below
for your shipping costs.
Your shipping cost reduces as the total of your order increases.
Ordering two or more items may reduce the cost to ship your order.
Shipping costs shown are in $US.
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Total Order |
Shipping Cost within Ontario |
Shipping Cost to all other Provinces |
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Less than $50.00 |
$12.50 |
$15.00 |
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$50.00- $99.99 |
$10.00 |
$12.50 |
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$100.00 - $199.99 |
$7.50 |
$10.00 |
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Over $200.00 |
FREE SHIPPING |
FREE SHIPPING |
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Shipping to:
Great Britain
Europe
Australia
The only reasonable
option is Canada Post Small Parcel Air Mail.
Delivery is made by your local Postal
service.
Delivery by this method takes between 8 - 12 business days.
Refer to the chart
shown below for your shipping costs.
Your shipping cost reduces as the total of your order
increases.
Ordering two or more items may reduce the cost to ship your
order.
Shipping costs shown are in $US.
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Total Order |
Shipping Cost |
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Less than $50.00 |
$12.50 |
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$50.00- $149.99 |
$10.00 |
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$150.00 - $200.00 |
by quote only |
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Over $200.00 |
by quote only |
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7. For shipping costs to Hawaii and Alaska, please
email for rates.
8. The cost to ship to other
countries will be determined by Canada Post. You will be informed of the cost
when your order is processed and it will be clearly shown on your invoice.
9. The
Fetjeweller studio is a complete jewellery manufacturing shop in my home. I live
in Hamilton, Ontario, Canada. Hamilton is located on the western tip of Lake
Ontario, about an hour's drive from Toronto and from Buffalo, New York. Contact
me to arrange a visit to the studio.
10. You can link to the Fetjeweller website.
I would be happy to supply my banner and text with a link in the text. If you
want this in HTML code, let me know.
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